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Our refund and returns coverage lasts 30 days. If 30 days have handed since your acquire, we will’t provide you with a complete refund or change.

To be eligible for a go back, your merchandise will have to be unused and in the similar situation that you simply won it. It will have to even be within the authentic packaging.

Different types of items are exempt from being returned. Perishable items equivalent to meals, flora, newspapers or magazines can’t be returned. We additionally don’t settle for merchandise which can be intimate or sanitary items, hazardous fabrics, or flammable liquids or gases.

Further non-returnable pieces:

  • Present playing cards
  • Downloadable device merchandise
  • Some well being and private care pieces

To finish your go back, we require a receipt or evidence of acquire.

Please don’t ship your acquire again to the producer.

There are specific eventualities the place best partial refunds are granted:

  • Ebook with evident indicators of use
  • CD, DVD, VHS tape, device, online game, cassette tape, or vinyl file that has been opened.
  • Any merchandise no longer in its authentic situation, is broken or lacking portions for causes no longer because of our error.
  • Any merchandise this is returned greater than 30 days after supply


As soon as your go back is won and inspected, we will be able to ship you an e mail to inform you that we’ve got won your returned merchandise. We will be able to additionally notify you of the approval or rejection of your refund.

If you’re licensed, then your refund shall be processed, and a credit score will mechanically be implemented for your bank card or authentic means of cost, inside of a specific amount of days.

Overdue or lacking refunds

Should you haven’t won a reimbursement but, first test your checking account once more.

Then touch your bank card corporate, it’s going to take a little time sooner than your refund is formally posted.

Subsequent touch your financial institution. There may be incessantly some processing time sooner than a reimbursement is posted.

Should you’ve achieved all of this and you continue to have no longer won your refund but, please touch us at {e mail deal with}.

Sale pieces

Handiest common priced pieces is also refunded. Sale pieces can’t be refunded.


We best substitute pieces if they’re faulty or broken. If you want to interchange it for a similar merchandise, ship us an e mail at {e mail deal with} and ship your merchandise to: {bodily deal with}.


If the thing used to be marked as a present when bought and shipped immediately to you, you’ll obtain a present credit score for the worth of your go back. As soon as the returned merchandise is won, a present certificates shall be mailed to you.

If the thing wasn’t marked as a present when bought, or the present giver had the order shipped to themselves to present to you later, we will be able to ship a reimbursement to the present giver and they’ll know about your go back.

Delivery returns

To go back your product, you will have to mail your product to: {bodily deal with}.

You’re going to be liable for paying to your personal transport prices for returning your merchandise. Delivery prices are non-refundable. Should you obtain a reimbursement, the price of go back transport shall be deducted out of your refund.

Relying on the place you are living, the time it’s going to take to your exchanged product to succeed in you might range.

If you’re returning costlier pieces, you might believe the usage of a trackable transport provider or buying transport insurance coverage. We don’t make sure that we will be able to obtain your returned merchandise.

Want lend a hand?

Touch us at {e mail} for questions associated with refunds and returns.